So, you need to look back and see what happened on your account, or review previous correspondence - no issue, we log everything and here's how to find it;

Account log

  1. Firstly, log into the DediSERVE client area

2. Using the nav-bar on the left-hand side select "Account - Logs"

3. Here, all actions taken within the GUI will be logged, including VM actions like create/delete along with relevant timestamps.

Email history

1. From the nav-bar on the left-hand side, select "Account - Emails)

2. On the email history list you can click each one to review what was sent.

IMPORTANT - Only Emails sent via our support system are logged in the dashboard, marketing emails and responses to them will not be documented via the dash.

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